Privacy Policy
1. Introduction
At Operation Chokehold, accessible via operationchokehold.com, we are committed to safeguarding the privacy and personal data of our users. This Privacy Policy outlines how we collect, use, disclose, store, and protect your information in accordance with applicable privacy laws and regulations, including but not limited to the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize transparency and the responsible handling of your personal data and adhere to a strict privacy-first approach in all our data processing activities.
2. Scope of This Policy and Data Controller Responsibility
This Privacy Policy applies to the operation of operationchokehold.com and to all users interacting with our website and related services. For the purposes of applicable data protection laws, Operation Chokehold is the data controller responsible for determining the purposes and means of processing your personal data.
If you have any questions or concerns about how your data is handled, you may contact us at [email protected].
3. Categories of Data We Process
We collect and process several categories of personal data which may include, but are not limited to, the following:
a) Usage Data
Information about how you use our website, including timestamped visits, browser type and version, IP address, device type, system activity, referral source, and session duration.
b) Account Data
Personal details you provide when creating an account or interacting with our platform, such as full name, postal address, email address, and telephone number.
c) Profile Data
Information relating to your user profile, including saved preferences, behavioral data, previous orders, and browsing behavior on operationchokehold.com.
d) Communication Data
Records of your interactions with our customer support team, including support tickets, chat logs, emails, and any other communications submitted via our contact forms.
e) Technical Data
Device-specific data such as operating system, hardware specifications, browser plug-in types, screen resolution, and language preferences.
f) Transaction Data
Details pertaining to purchases made via our platform, including payment methods, transaction history, card type (last four digits only), and shipping/billing information.
g) Preference Data
Your selected communication preferences, marketing subscription choices, product interest tags, and consent options.
4. Legal Bases for Data Processing
We process your personal data on the following legal bases, as appropriate under the GDPR:
– Performance of Contract: When processing is required to fulfill obligations under a contract with you (e.g., order fulfillment).
– Legitimate Interests: Processing necessary for our legitimate business interests, provided such interests do not override your rights and freedoms. This may include website analytics, fraud prevention, and service improvement.
– Consent: When you have given us explicit permission, such as for subscribing to newsletters or installing non-essential cookies.
– Legal Obligation: Where processing is necessary for compliance with applicable laws and regulations.
5. Your Rights Under Applicable Privacy Laws
You may exercise the following rights with respect to your personal data:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You can request correction of inaccurate or incomplete information.
– Right to Erasure: Also known as the “right to be forgotten,” you may request deletion of your data, subject to legal retention obligations.
– Right to Restrict Processing: You can request that we temporarily or permanently stop processing all or some of your data.
– Right to Data Portability: You are entitled to receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
– Right to Object: You may object to processing carried out on the basis of legitimate interests or for direct marketing purposes.
– Right Not to Be Subject to Automated Decision-Making: We do not engage in profiling or automated decisions that significantly affect individuals.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We employ industry-standard security protocols designed to ensure the confidentiality, integrity, and availability of your data:
– Encryption: Secure Socket Layer (SSL) and Transport Layer Security (TLS) protocols are used to encrypt data during transmission.
– Access Controls: Access to your personal data is restricted to authorized personnel only, following a least-privilege principle.
– Data Backups: Regular encrypted backups are maintained to ensure data integrity and disaster recovery capability.
– Staff Training: All employees are trained in data privacy best practices and subject to confidentiality obligations.
7. International Data Transfers
Where data is transferred outside the European Economic Area (EEA), such transfers are made in compliance with applicable data protection laws by using appropriate safeguards, such as Standard Contractual Clauses (SCCs) and verification of recipient country adequacy status where applicable.
8. Data Retention
We retain your personal data only for as long as is necessary for the purposes for which it was collected, including to comply with legal requirements, resolve disputes, and enforce our agreements. Retention periods vary by data category:
– Usage and Technical Data: Retained for up to 12 months for analytics and performance optimization.
– Account and Profile Data: Retained for the life of your account and for up to 6 years post account closure.
– Transaction Data: Retained for up to 7 years for financial and audit compliance.
– Communication Data: Retained for 3 years from last contact.
– Preference Data: Retained until withdrawal of consent or user opt-out.
For precise information on retention periods for specific data types, please contact us at [email protected].
9. Cookie Policy
Cookies are small data files used to recognize users, store preferences, and track interaction with our website. operationchokehold.com uses the following types of cookies:
– Essential Cookies: Necessary for core website functionality, such as authentication and security.
– Functional Cookies: Enhance usability by remembering user preferences and selections.
– Analytics Cookies: Collect anonymized data to assess performance and improve services.
– Performance Cookies: Assist in optimizing page loading and responsiveness.
10. Cookie Management and Compliance
Under GDPR and CCPA, you have the right to control your cookie preferences. Upon visiting operationchokehold.com, you will be presented with a cookie banner that allows you to consent to or reject non-essential cookies. You may also manage your cookie settings at any time via your browser or through our cookie management interface.
We honor “Do Not Track” (DNT) signals and offer opt-out mechanisms in accordance with the CCPA.
11. Children’s Privacy
We do not knowingly collect or process personal data from children under the age of 13. If we become aware that we have inadvertently gathered such information, we will promptly take steps to delete it. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at [email protected].
12. Policy Updates
We reserve the right to amend this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Any updated policy will be made available on operationchokehold.com, and we will notify you of material changes where required by law. We encourage users to periodically review this page for the latest information on our privacy practices.
13. Contact Us
Should you have any questions about this Privacy Policy or wish to exercise your privacy rights, please reach out to:
Operation Chokehold
Email: [email protected]
We are dedicated to maintaining compliance with all applicable data protection laws, including the GDPR and CCPA. If you have concerns regarding our handling of your personal data or your privacy rights, we encourage you to contact us directly at [email protected].